Buying your kitchen with Confidence
CPA Deposit & Bonding Guarantee
Kitchen and bedroom installation is covered by a 10 year insurance backed guarantee*, offered by The Kitchen and Bedroom Showroom, (trading name of Contract Kitchens Ltd) in conjunction with consumer protection association (CPA). *subject to terms & conditions.
Deposit Protection - The CPA deposit protection scheme is insurance for the deposit you pay to secure the work to be carried out on your home. This insurance covers a deposit of up to 25% of the agreed price with the company.
The policy covers you for a period of up to 90 days from the date you pay your deposit. If you have paid a deposit to a company who then ceases to trade due to liquidation, receivership, administration or winding up the business due to bankruptcy, state retirement or death of the principal(s), your deposit is either refunded to you in full, or the work is completed by another company at the balance agreed price.
CPA Insurance Backed Guarantee (IBG)
is valuable protection in the unlikely event of the Consumer Protection Association member ceasing to trade due to liquidation or bankruptcy. The guarantee given by the CPA installing company is valid the whole time they are trading and so they should correct any defects. If, due to the liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the company no longer exists, faults appearing after they cease to trade will be covered by the IBG. Depending on the work undertaken the IBG is available for a period up to 10 years and is backed by an authorised insurer.
Buy with Confidence:
A Buy With Confidence member/business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly, amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.
British Kitchen Designers Association:
BKDA is the Membership organisation for Kitchen Designers in the UK. We promote their knowledge and experience. Our members come from a cross section of design backgrounds, but are united
in that their work involves the design of Domestic / Commercial kitchens. As the skill sets of Kitchen Designers is widening to meet a range of emerging challenges, from technology to environmental to social issues, one of our key roles is to communicate the value of Design to the UK consumer and the KBB industry itself.